How do I handle exchanges?

How do I handle exchanges during the State Sales Tax Holiday?

If a customer purchases a qualifying item during the state sales tax holiday, but after the holiday exchanges it for a different size, color, or other feature at the same or lower price, no additional tax will be due.

If a customer purchases a qualifying item during the state sales tax holiday, but after the holiday returns the item and receives credit on the purchase of a different item, they will receive credit for the holiday tax paid.  The customer is charged the full sales tax rate on the purchase of a new item.

If a customer purchase a qualifying item before the state sales tax holiday period, but returns it during the sales tax holiday period and receives credit on the purchase of a different item that is eligible, the reduced rate of sales tax is due if the replacement item is purchased during the holiday.  Please see FY 2010-17 for more information.

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