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Troubleshooting Adobe Acrobat PDF problems


When trying to view, print, or save Illinois Department of Revenue tax forms, instructions, and publications, a small percentage of users may experience difficulties.  Below are some links to helpful tips that may alleviate some of the most common problems:

How can I tell which version of Acrobat Reader I have?

If you are using Version 7 or newer of the Adobe Acrobat Reader:
If you are using a Version of the Adobe Acrobat Reader older than Version 7: